At DiceBet, your privacy is not an afterthought. This Privacy Policy explains exactly what data we collect, why we collect it, how we use it, and what rights you have over it. We keep things straightforward because you deserve to know what happens with your information.
Six things you should know about how DiceBet handles your data before reading the full policy.
All data transmitted between your device and DiceBet is protected with 256-bit SSL encryption. Your account details, payment information, and personal data are never sent over unprotected connections.
DiceBet does not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used to operate your account and improve your experience — nothing else.
You have the right to access, correct, and request deletion of your personal data at any time. Contact DiceBet support to exercise any of your data rights and we will respond promptly.
DiceBet only collects the data that is necessary to operate your account, process transactions, and comply with legal requirements. We do not collect data we don't need.
DiceBet uses cookies to keep you logged in, remember your preferences, and understand how the platform is used. You can manage cookie preferences through your browser settings at any time.
If DiceBet makes significant changes to this Privacy Policy, registered players will be notified by email before the changes take effect. The updated policy will always be available at this page.
DiceBet is an online betting and gaming platform operating at dicebet.co. We provide crash games, slots, fishing games, bingo, and other game categories to players in Bangladesh. When this Privacy Policy refers to "DiceBet", "we", "us", or "our", it means the platform and the team responsible for operating it.
This Privacy Policy applies to all personal data collected through dicebet.co, the DiceBet mobile app, and any other channel through which you interact with DiceBet. By registering an account or using the platform, you acknowledge that you have read and understood this policy.
Data controller: DiceBet is the data controller for all personal information collected through the platform. If you have questions about how your data is handled, contact us at [email protected].
DiceBet collects personal data in two ways — information you provide directly when using the platform, and information collected automatically as you interact with the site. We only collect what is genuinely necessary to operate your account and deliver a safe, fair gaming experience.
| Data Type | Examples | How Collected |
|---|---|---|
| Identity data | Full name, date of birth, national ID number | Registration and verification forms |
| Contact data | Email address, phone number | Registration form |
| Financial data | bKash/Nagad number, transaction history | Deposit and withdrawal processes |
| Technical data | IP address, device type, browser, OS | Automatically on site visit |
| Usage data | Pages visited, games played, session duration | Automatically via cookies and logs |
| Communications data | Support chat logs, emails sent to DiceBet | When you contact support |
DiceBet does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or responsible gaming obligations.
Payment data: DiceBet does not store full payment credentials on its servers. Payment processing is handled by trusted third-party providers who operate under their own security standards.
Every piece of data DiceBet collects has a specific purpose. We do not use your data for anything beyond what is described in this policy. The main ways DiceBet uses your personal information are set out below.
Marketing opt-out: If you no longer wish to receive promotional emails from DiceBet, you can unsubscribe at any time using the link in any marketing email, or by contacting support directly.
DiceBet processes your personal data on one or more of the following legal grounds, depending on the specific purpose of the processing activity.
DiceBet does not sell your personal data. We share your information only in the limited circumstances described below, and only with parties who are required to handle it securely and in accordance with applicable law.
No third-party marketing: DiceBet never shares your contact details with third-party advertisers or marketing companies. If you receive unsolicited marketing claiming to be from DiceBet, report it to support immediately.
DiceBet uses cookies and similar tracking technologies to make the platform work properly and to understand how players use it. A cookie is a small text file stored on your device when you visit a website. Cookies do not contain viruses and cannot access other files on your device.
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential cookies | Keep you logged in, maintain session security | No — required for the platform to function |
| Preference cookies | Remember your language and display settings | Yes — via browser settings |
| Analytics cookies | Understand how players navigate the platform | Yes — via browser settings |
| Marketing cookies | Track effectiveness of promotional campaigns | Yes — withdraw consent at any time |
You can manage or delete cookies through your browser settings at any time. Disabling non-essential cookies will not prevent you from using DiceBet, but some features may work differently. For instructions on managing cookies in your specific browser, refer to your browser's help documentation.
Analytics: DiceBet uses anonymised analytics data to understand platform usage patterns. This data cannot be used to identify individual players and is used solely to improve the platform experience.
DiceBet retains your personal data for as long as your account is active and for a period after account closure as required by law or legitimate business need. The specific retention periods depend on the type of data and the reason it was collected.
When data is no longer required, DiceBet deletes or anonymises it securely. If you request deletion of your account, DiceBet will process the request and delete data that is not subject to a legal retention requirement.
DiceBet takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your information against unauthorised access, loss, alteration, or disclosure.
Your responsibility: DiceBet's security measures protect data on our side. You are responsible for keeping your login credentials secure. Never share your password and always log out when using a shared device.
You have a number of rights over your personal data held by DiceBet. These rights can be exercised at any time by contacting DiceBet support. We will respond to all data rights requests within 30 days.
You can request a copy of all personal data DiceBet holds about you. We will provide this in a clear, readable format.
If any of your personal data held by DiceBet is inaccurate or incomplete, you have the right to have it corrected.
You can request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention requirements.
You can ask DiceBet to pause processing of your data in certain circumstances, for example while a complaint is being investigated.
You can request your personal data in a structured, machine-readable format so you can transfer it to another service if you wish.
You can object to DiceBet processing your data for direct marketing purposes at any time. You can also object to processing based on legitimate interests.
Where DiceBet relies on your consent to process data — such as for marketing emails — you can withdraw that consent at any time without affecting prior processing.
How to exercise your rights: Contact DiceBet support at [email protected] or via the Support page. We may need to verify your identity before processing your request.
DiceBet is strictly for adults aged 18 and over. The platform does not knowingly collect personal data from anyone under the age of 18. If DiceBet discovers that a minor has registered an account, the account will be closed immediately, all data will be deleted, and any deposits will be returned.
If you believe a minor has registered on DiceBet, please contact support immediately at [email protected]. DiceBet takes underage gambling extremely seriously and will act on any report without delay.
18+ only: DiceBet uses age verification checks during registration and may request additional proof of age at any time. Accounts that cannot confirm the player is 18 or older will be suspended pending verification.
DiceBet's platform may contain links to third-party websites or services in certain contexts. This Privacy Policy applies only to dicebet.co and the DiceBet app. DiceBet is not responsible for the privacy practices of any third-party websites and recommends that you review the privacy policy of any external site you visit.
DiceBet's payment partners — including bKash, Nagad, and Rocket — operate under their own privacy policies. When you use these services to deposit or withdraw funds, your interaction with those services is governed by their respective policies.
DiceBet may update this Privacy Policy from time to time to reflect changes in the law, our data practices, or the services we offer. When we make significant changes, we will notify registered players by email before the updated policy takes effect. The revised policy will always be published on this page with an updated "Last Updated" date.
We encourage you to review this Privacy Policy periodically. Continued use of DiceBet after an updated policy has been published means you accept the revised terms. If you do not agree with any changes, you should stop using DiceBet and contact support to close your account.
Always current: The most up-to-date version of this Privacy Policy is always available at /privacy-policy. Check back any time if you have questions about how your data is handled.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way DiceBet handles your personal data, please get in touch. Our support team is available around the clock and will respond to all privacy-related enquiries within 24 hours.
For questions about responsible gaming and the data tools available to help you manage your gambling, visit the Responsible Gaming page.
DiceBet is built on trust. Your data is secure, your transactions are encrypted, and your rights are respected. Ready to get started? Create your account in under two minutes.
Questions about your data? Contact support or read our FAQ.