DiceBet Terms and Conditions — Know the Rules Before You Play

1 Introduction

Welcome to DiceBet. These Terms and Conditions ("Terms") form a legally binding agreement between you ("the Player") and DiceBet ("the Platform", "we", "us"). By accessing dicebet.co, creating an account, making a deposit, or placing any bet, you confirm that you have read, understood, and agreed to these Terms in full.

DiceBet is an online betting and gaming platform designed for players in Bangladesh. The platform offers crash games, slots, fishing games, bingo, and other game categories. All activity on DiceBet is subject to these Terms, along with any specific rules that apply to individual games or promotions.

If you do not agree with any part of these Terms, you should not use DiceBet. Continued use of the platform after any update to these Terms constitutes acceptance of the revised version.

2 Eligibility

To register and use DiceBet, you must meet all of the following eligibility requirements. DiceBet takes these requirements seriously and will verify compliance at any point during your use of the platform.

• You must be at least 18 years of age at the time of registration.
• You must be legally permitted to participate in online gambling under the laws applicable to you.
• You must not be a resident of any jurisdiction where online gambling is prohibited.
• You must not be acting on behalf of another person when registering or placing bets.
• You must not be a current employee, contractor, or close family member of a DiceBet employee.
• You must not have been previously excluded or banned from DiceBet under any account.

DiceBet reserves the right to request proof of age and identity at any time. If a player is found to be underage, all winnings will be forfeited and the account will be permanently closed. Deposits made by underage players will be returned minus any bonuses received.

3 Account Registration

Each player is permitted to hold one account on DiceBet. Creating multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — is a violation of these Terms and will result in all accounts being suspended and any balances being forfeited.

When registering, you are required to provide accurate and complete information. This includes your full name, date of birth, email address, and phone number. DiceBet uses this information to verify your identity and process your transactions. Providing false information at registration is grounds for immediate account closure.

• You are responsible for keeping your login credentials secure. Do not share your password with anyone.
• If you suspect unauthorised access to your account, contact DiceBet support immediately.
• DiceBet will never ask for your password via email, chat, or phone.
• You are responsible for all activity that occurs under your account.
• Account registration is free. DiceBet does not charge a fee to create an account.

4 Deposits

DiceBet accepts deposits via bKash, Nagad, Rocket, and standard bank transfer. All deposits are processed in Bangladeshi Taka (BDT). There are no currency conversion fees for players depositing in BDT.

Deposits are credited to your DiceBet account promptly after confirmation from the payment provider. In most cases this happens within a few minutes. If your deposit has not appeared after 30 minutes, contact DiceBet support with your transaction reference number.

• Minimum deposit amounts vary by payment method and are displayed at the time of deposit.
• You may only deposit using payment methods registered in your own name.
• DiceBet does not accept deposits from third parties or anonymous payment sources.
• Deposits made in error cannot always be reversed. Contact support as quickly as possible if you deposit the wrong amount.
• DiceBet reserves the right to request source of funds documentation for large deposits.

5 Withdrawals

DiceBet processes withdrawal requests within two hours under normal operating conditions. Withdrawals are sent to the same payment method used for your most recent deposit wherever possible. If that method is unavailable, DiceBet support will work with you to arrange an alternative.

Before your first withdrawal, DiceBet may require identity verification. This is a standard process and is required to protect both the player and the platform. You will be asked to provide a copy of a valid government-issued ID and proof of your payment method. This verification is a one-time process for most players.

• Withdrawals can only be made to accounts or payment methods in your own name.
• Minimum and maximum withdrawal amounts are displayed in your account dashboard.
• Bonus funds that have not met wagering requirements cannot be withdrawn.
• DiceBet reserves the right to delay a withdrawal if there is a pending security review on your account.
• Withdrawals requested during system maintenance may be delayed. DiceBet will notify players of any scheduled maintenance in advance.
• If a withdrawal is declined, DiceBet support will explain the reason and advise on next steps.

6 Bonuses and Promotions

DiceBet offers bonuses and promotions to both new and existing players. All bonuses are subject to specific terms that are communicated at the time the offer is made. These terms include wagering requirements, eligible games, minimum deposit amounts, and expiry dates.

Wagering requirements specify how many times a bonus amount must be played through before it can be withdrawn. For example, a bonus with a 20x wagering requirement means you must place bets totalling 20 times the bonus amount before the bonus balance becomes withdrawable. The specific wagering requirement for each bonus is stated in the offer details.

• Bonuses are credited automatically unless a code is required, in which case the code must be entered at the time of deposit.
• Bonuses expire if wagering requirements are not met within the stated timeframe.
• DiceBet reserves the right to withdraw or modify any bonus offer at any time.
• Players who attempt to exploit bonuses through irregular betting patterns may have their bonuses voided.
• Only one welcome bonus is available per player, per household, and per device.
• Bonus funds are used before real money funds when placing bets, unless stated otherwise.
• DiceBet may require a minimum deposit to qualify for a bonus. This amount is stated in the offer terms.

7 Gameplay Rules

All games on DiceBet use certified random number generators to determine outcomes. The results of all games are final once confirmed by the system. DiceBet does not alter game outcomes after the fact, and players cannot request a reversal of a completed game round.

For crash games, the round result is determined before the round begins using a provably fair algorithm. Players can verify any round result using the verification tools available in the game interface. DiceBet encourages players to use these tools if they have any questions about a specific outcome.

• Bets placed after a round has closed will not be accepted and will be returned to your balance.
• In the event of a technical fault during a game round, DiceBet will investigate and resolve the issue fairly.
• If a game is interrupted due to a connection issue on the player's side, the round result stands as determined by the server.
• DiceBet reserves the right to void bets placed during a technical error that affected the game outcome.
• Minimum and maximum bet amounts are displayed within each game and may vary by game type.

8 Prohibited Conduct

DiceBet maintains a fair environment for all players. The following behaviours are strictly prohibited and will result in account suspension, forfeiture of funds, and where applicable, reporting to relevant authorities.

• Creating more than one account on DiceBet under any circumstances.
• Using automated software, bots, scripts, or any tool that gives an unfair advantage in gameplay.
• Colluding with other players to manipulate game outcomes or exploit bonuses.
• Using stolen, fraudulent, or unauthorised payment methods to deposit funds.
• Attempting to reverse or charge back a deposit after using the funds to place bets.
• Exploiting software bugs or errors to gain an unfair advantage. Any winnings from known bugs must be reported and will be voided.
• Threatening, harassing, or abusing DiceBet staff or other players.
• Providing false identity information during registration or verification.

9 Account Suspension and Closure

DiceBet reserves the right to suspend or close any account at any time if there is reason to believe that the account is being used in violation of these Terms. In most cases, DiceBet will attempt to contact the player before taking action, but this is not always possible or required.

• If your account is suspended, you will be notified by email with the reason for the suspension.
• You may appeal a suspension by contacting DiceBet support. Appeals are reviewed within five business days.
• If your account is closed due to a Terms violation, any remaining balance may be forfeited depending on the nature of the violation.
• Players may request voluntary account closure at any time by contacting support. Any real money balance will be returned after verification.
• DiceBet may close inactive accounts after 12 months of no login activity. Players will be notified before this happens.

10 Privacy and Data

DiceBet collects and processes personal data in accordance with its Privacy Policy. By registering on DiceBet, you consent to the collection and use of your data as described in that policy. The Privacy Policy is available at /privacy-policy.

• DiceBet uses your data to operate your account, process transactions, and comply with legal obligations.
• DiceBet does not sell your personal data to third parties for marketing purposes.
• DiceBet may share data with payment processors and identity verification services as required to operate the platform.
• You have the right to request a copy of the data DiceBet holds about you by contacting support.

11 Responsible Gaming

DiceBet is committed to promoting responsible gambling. The platform provides a range of tools to help players stay in control of their gambling activity. These tools are available to all registered players and can be activated at any time through your account settings or by contacting support.

• Deposit limits — set a daily, weekly, or monthly cap on how much you can deposit.
• Loss limits — restrict how much you can lose within a given period.
• Session time reminders — receive notifications when you have been playing for a set amount of time.
• Self-exclusion — temporarily or permanently exclude yourself from DiceBet.
• Reality checks — periodic pop-ups showing how long you have been playing and your net result for the session.

If you are concerned about your gambling or the gambling of someone you know, visit the Responsible Gaming page for more information and guidance. DiceBet's support team is also available to discuss responsible gaming options confidentially.

12 Limitation of Liability

DiceBet provides its platform on an "as is" basis. While DiceBet makes every effort to ensure the platform is available and functioning correctly at all times, it cannot guarantee uninterrupted access or error-free operation.

• DiceBet is not liable for losses caused by technical failures, internet outages, or circumstances beyond its reasonable control.
• DiceBet is not responsible for any losses resulting from a player's failure to comply with these Terms.
• DiceBet's total liability to any player in connection with their use of the platform is limited to the amount deposited by that player in the 30 days preceding the claim.
• DiceBet does not accept liability for any indirect, consequential, or special losses arising from use of the platform.

13 Changes to These Terms

DiceBet may update these Terms and Conditions from time to time. When changes are made, the updated Terms will be published on this page with a revised "Last Updated" date. For significant changes, DiceBet will notify registered players by email or via an in-platform notification.

Continued use of DiceBet after the updated Terms have been published constitutes your acceptance of the revised Terms. If you do not agree with the changes, you should stop using DiceBet and contact support to close your account.

14 Contact Us

If you have any questions about these Terms and Conditions, or if you need to raise a complaint or dispute, please contact the DiceBet support team. We aim to respond to all enquiries within 24 hours.

• Email: [email protected]
• Live Chat: Available 24/7 through the Support page
• FAQ: Common questions are answered on the FAQ page

For responsible gaming enquiries, please visit the Responsible Gaming page where you will find dedicated resources and contact options.